Privacy Policy
Your Data, Your Privacy — Our Commitment to Security
1. Information We Collect
We collect information you provide when placing an order, creating an account, or contacting us. This may include your name, email address, phone number, academic institution, and assignment details.
2. How We Use Your Information
Your information is used to process orders, communicate about your projects, improve our services, and send relevant updates. We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Data Security
We employ industry-standard 256-bit SSL encryption to protect all data transmissions. Our servers are secured with advanced firewall protection and regular security audits to prevent unauthorised access.
4. Cookies
Our website uses cookies to enhance your browsing experience, remember preferences, and analyse site traffic. You can control cookie settings through your browser. Essential cookies are required for site functionality.
5. Third-Party Services
We may use trusted third-party services for payment processing and analytics. These providers have their own privacy policies and are bound by data protection agreements.
6. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. You may request deletion of your data at any time by contacting us.
7. Your Rights
You have the right to access, correct, or delete your personal data. You may also object to processing or request data portability. Contact us at info@grademaster.co.uk to exercise these rights.
8. Contact Us
For privacy-related inquiries, email us at info@grademaster.co.uk.